Archive for the ‘Healthy Conversations’ Category

Pharmerging markets: emerging opportunities for healthcare communications?

Wednesday, January 25th, 2012

Last year, investment in emerging markets within the pharmaceutical industry continued apace, with increased revenues and strong sales seen in India, China, Brazil and Russia. This trend is expected to continue, as recently forecast by IMS Health. Moreover, over the next five years emerging markets are expected to double their spending on medicines. As highlighted previously, market demand for more effective products and widening healthcare access due to increasing generic penetration will be among the major contributors driving growth in the ‘pharmerging’ markets. In contrast, European and US spending on pharmaceutical products is set to decline over the same period from 24 per cent to 19 per cent and from 36 per cent to 31 per cent respectively. But what do these contrasting growth stories mean for the healthcare communications industry and can the global market adapt to this flux to leverage growth in the US and UK?

Historically, it was the introduction of blockbuster drugs that put the western world at the forefront of the global pharmaceutical market, leading the way in innovation and research. Meanwhile, replicating generic versions of these drugs defined the pharma industry in the developing markets. Today however, the established markets are faced with record patent expirations, a lack of new generation blockbuster medicines despite investment in clinical trials, and ongoing regulatory challenges against an already challenging economic backdrop. In pharmerging markets, rapid growth has been principally generated by spending on generic drugs, contributing to the rise in the generic share of spending.

Success in LEDCs (less economically developed countries) has understandably tempted western companies to look further afield to tap into the opportunities within the generics market, with some companies already involved in full or partial takeover bids in these increasingly influential emerging markets. As well as allowing the integration of the western industry, these acquisitions will undoubtedly provide benefits for the drugmaker concerned, potentially creating a positive feedback loop within the developing economy and exposing important insights to inform global communications and marketing programmes.

Taking a closer look, the lack of breakthrough drugs may not be as much of a concern as it first appears. The expected shift towards personalised medicine could mean a diminishing reliance on the ‘one pill fits all’ model. Whilst the increasing availability of genetic information could also see the reappraisal of certain compounds that previously struggled economically in the blockbuster era. What is absolutely certain from these unfolding changes, is that the healthcare communications industry will play an ever more critical role in explaining these emerging opportunities to both patients and all concerned stakeholders, ultimately ensuring patient needs remain the priority and at the heart of all communications programmes.

2012 Asia trendwatching for Chinese New Year…

Monday, January 23rd, 2012

Digital is exploding…
national health boards have developed websites and many put information out on

Twitter…pharma and patient support groups are setting up Facebook groups…global sites like Yahoo! Health, msn and MayoClinic feature strongly alongside key locally driven sites such as Hpb.gov.sg

Regulations are tightening…
on disease awareness with no direct engagement to consumers…from 1st February patients who ask their pharmacist for certain drugs without a prescription will need to have their personal details recorded

Access is growing…
with more information available to patients…patient friendly online portals and more health stories in the media. Chronic disease education has stepped up and there are a number of new specialist hospitals in development plus ‘one stop shop’ clinics

Government involvement is increasing…
with Government approval for public forums and in the aesthetic and plastic surgery space

OTC is expanding…
while still limited, the main pharmacy chains such as Guardian and Watsons stock a range of items. They tend to be geared towards a number of core health areas – pain relief, cold and flu, the multivitamin market, skin whitening and weight loss. Health foods and the trend for organic are taking off

Now featuring…
hot topics that spark conversation in the media and beyond are superfoods, avian bird flu, elderly care and cosmetic surgery. Beyond healthcare growing trends are K pop (Korean pop), travel and medical tourism, use of mobile or digital space, infrastructure: buildings, MRT (equivalent to the London Underground) and consumerism (daily deals on sites such as Groupon)

The world is changing quickly…what was true for a market yesterday may be obsolete tomorrow. At Virgo we constantly challenge ourselves to understand the current and future global environment by combining our knowledge from decades of prescription and consumer experience with horizon scanning from our dedicated global team complemented by the on the ground knowledge and experience of our contacts around the world. Virgo HEALTH global: combining macro-level global trends and drivers with local market insight and knowledge.

Thanks to Max PR Singapore for their support

To find out more about Virgo’s approach to global click here or contact meredith.guest@virgohealth.com or sian.boisseau@virgohealth.com

The meaning of colour – so what for Pharma?

Thursday, January 19th, 2012

PANTONE® has recently announced PANTONE® 17-1463 Tangerine Tango, a dramatic reddish orange, as 2012’s colour of the year.

According to Leatrice Eiseman, executive director of the Pantone Colour Institute®, “Tangerine Tango combines the vivaciousness and adrenaline rush of red with the friendliness and warmth of yellow, to form a high-visibility, magnetic hue that emanates heat and energy”.

What does Tangerine Tango mean to you? A single colour has the ability to evoke all of the senses, creating a wealth of thoughts, feelings and visions in the mind of the viewer in seconds. Colour is therefore the mainstay of design across a range of industries, the pharmaceutical industry included.

Communication and marketing within the pharmaceutical industry is more important today than it has ever been and colour is an essential component of brand development and campaign identity.  Think pink and breast cancer immediately springs to mind; think blue think Viagra, and so on…  consider whether tranquil blue or fiery red represent a good night’s sleep and the answer is immediately obvious.

Consequently, pharmaceutical companies are continuing to invest in ever more daring design options to support and enhance their brands.  So, with over 13,500 PANTONE® colours to choose from, which will be critical to the pharmaceutical industry’s next blockbuster brand?  Tangerine Tango perhaps?

Source: www.Pantone.com

2012: What changes can we expect in the NHS?

Thursday, January 12th, 2012

Like a late Christmas present, this week the NHS Future Forum published its report with recommendations on four key issues within the NHS: integration, public health, information and education. Most striking was the proposal that HCPs should make ‘every contact count’ by questioning patient lifestyle choices at every opportunity.

The Government’s response has been to fully accept the report’s suggestions, as many tie in with the general programme of reforms set out in the Health and Social Care Bill. However, much like many of the proposals we saw outlined in the Bill and put into practice over the past year, other groups have been less enthusiastic. For example, Dr Clare Gerada, chair of the RCGP, has voiced concerns at the lack of evidence base for public health proposals, and that questioning patients at every opportunity may even be detrimental to the patient/physician relationship.

This is the first report of what will likely be many throughout 2012 both supporting reform and condemning it in equal measure. But what changes within the NHS can be expected in the coming year? Here are a few points that the Virgo HEALTH team will be looking out for…

First and foremost, the Health and Social Care Bill will receive Royal Assent, with most proposals likely to be still intact. Even so, there are lingering questions over Andrew Lansley’s position within the Cabinet. Will he continue to serve as Secretary of State into 2013? In all likelihood, yes – but nothing is certain.
As the Government progresses with the reforms throughout 2012, we will see the further dismantlement of current NHS structures and consolidation of new bodies such as the NHS Commissioning Board and Clinical Commissioning Groups in their place. However, there will continue to be plenty of debate over the composition and size of these groups, and the role traditional commissioners from PCT and SHA backgrounds can play in them. 2012 should therefore provide more answers as to the future these managers have within the new NHS.

The DH published figures at the end of December confirming that it was on track to deliver the savings required for the year 2011/12 as set out in the Budget, recording savings of £2.5 billion in the first 6 months of the efficiency challenge. Many argue that the easy cuts have been already been made, and that the NHS will be facing an increasingly difficult challenge to try and find further savings. We will see whether the figure of £6 billion for the year is achieved in the summer, and towards the end of the year, whether it is still on track to hit its final target.

Finally, ‘no decision about me, without me’ as an underpinning principle behind the reforms will begin to come to the fore. Can we expect to see patients taking more interest in their care, as more choice is provided, and information becomes available? Andrew Lansley has stated this week that ‘blacklisting’ of NHS drugs needs to be ended to stop the current ‘postcode lottery’, but also to avoid the threat of legal action from patients who know their rights.

We are sure you will be following developments in the NHS like us, during a year which will undoubtedly be crucial for the success of the reforms and economic future of the NHS.

Creative engagement for healthy apps?

Wednesday, December 14th, 2011

Did you know that Apple’s App Store currently offers 9,000 mobile health apps (including nearly 1,500 cardio fitness apps, over 1,300 diet apps, over 1,000 stress and relaxation apps, and over 650 women’s health apps) and by mid 2012, this number is expected to reach 13,000*.  Impressive? The sheer quantity available is irrelevant unless there is a demand for such apps. According to Juniper Research, mobile healthcare applications for tablets and smartphones are set to reach 44 million downloads by next year, growing to 142 million downloads by 2016. But how many of these apps actually get used?

Research has found that about 20 per cent of users return to an app after the first day they downloaded it but that the average app has a less than five per cent chance of being used for more than 30 days. Furthermore, around 20 per cent of the free apps available in the Android Market have not even clocked 100 downloads.

This is why creativity and engagement is key. Identifying a niche that will entertain, educate or ease the life of the consumer is vital to its success. But in this increasingly crowded marketplace, both creativity and engagement are crucial to differentiate and activate demand but it can come in different forms – from a quirky idea to impressive use of technology.

Take for example, the augmented reality (AR) app called Lungs designed to show smokers the damage caused by cigarettes. Users can control settings to reflect their own experience based on factors such as their age and how many cigarettes they smoke each day; these all impact on both the visual representation and ‘time taken for lungs to recover’ statistic.

Or how about the BeerGut Fitness app, the calorie check book that will assist you in avoiding the dreaded beer gut telling you whether you’ve earned a drink or need to exercise?

With NHS waiting lists growing daily and falling disposable income making private healthcare more unaffordable, combined with an increasingly informed patient base, the market is ripe for the countless new apps and devices actively targeting consumers keen on preventing, examining, improving and managing their health. So the question remains, is this a route more healthcare companies should be focusing in on in 2012?
In a world where audiences are publicly disclosing increasing amounts of personal information about their lives on Facebook, Twitter and other social networks, health apps are becoming more relevant and increasingly invaluable to companies wishing to have a social media presence. However, it is clear that without a healthy dose of engaging creativity many of these apps are destined to fall by the wayside.

* (Source: MobiHealthNews, September 2011).

A new Foundation for Journalism?

Friday, December 9th, 2011

It is safe to say that journalism, and the people who practice it, have never been held under more scrutiny than at the present time. With the Leveson Inquiry in full swing, it’s easy to understand the rapid way in which public opinion has been shaped by the ongoing and clearly emotive accounts from the Dowler family, or Gerry and Kate McCann, explaining how they have “suffered at the hands of the British press”.

The remedy? Step forward Simon Kelner, former editor of The Independent and now chief executive of the Journalism Foundation. The Foundation, which launched this week, was borne out of discussions between Kelner and his immediate boss, Evengy Lebedev (who along with his father, Alexander Lebedev, are financial backers of the organisation). The Journalism Foundation is a not-for-profit organisation aimed at supporting “free, fair and independent journalism” on a global basis.

The initial result from the foundation is the launch of two initiatives to show the scope of its work. The first involves practical training courses for journalists in Tunisia, teaching local journalists how to report in a free and open society. The second sees the Journalism Foundation supporting a local website in Stoke-on-Trent, in an attempt to increase interest in local politics and demonstrate how journalism can be built up from the grassroots through digital media.

Sir Max Hastings, former Daily Telegraph editor, has commented: “This is a time when bad and corrupt journalism is receiving extraordinary exposure in Britain, which makes the promotion of good, brave and campaigning journalism all the more important”. However, from a critical perspective, it’s hard not to ponder how much of an impact the Foundation will really have on public perception of the media in the short term. In our opinion, it is rather premature to be pushing for positive promotion of the media, before the root of corrupt journalism has yet to be completely resolved. Only time will tell…

 

Is engagement the key to charity’s austerity challenge?

Friday, December 2nd, 2011

With the economic downturn, many charities are really feeling the pinch (59% of UK charities are negatively affected according to the Charity Commission’s last report Charities and the Economic Downturn). Of these charities, 62% say that have experienced considerable reductions in contributions, specifically housing, health and education charities.

So are charities needing to become more creative in how they attract donations? Certainly, the recent collaboration between Dulux and UNICEF, which invited people to own a colour, is a brilliant example of a fresh and more importantly engaging approach to fundraising which we mentioned in a recent blog.

In a bid to make it easy for people to donate, we are seeing more and more charities turning to social media sites which can be linked directly to sponsorship platforms such as JustGiving, which help supporters to collect funds and eliminate the hassle of filling out sponsor forms.  In fact, this has helped 13 million people raise over £930 million for more than 12000 charities since 2001. Unsurprisingly, Facebook and Twitter have been most successful in driving these donations – in September 2011 it was reported that over 27% of all JustGiving’s on line donations were driven directly through Facebook and the highest value donations were received through Twitter.

So the question is in tough times are charities the first to suffer or is creativity and engagement the key to success? Well, last month’s high profile ‘Children in Need’ campaign seems to refute this having raised a record-breaking £26 million.  The question is was it the content that drove the rise in donations or was it the integration of donations via social media and texting alongside the traditional that broadened the scope and made it all so much easier to give.  ‘Meaningful’, multi-channel, or a combination of both, is that the way to improve charities fortunes?

 

Pharma leading the way in regulations?

Tuesday, November 29th, 2011

There is little doubt that the pharmaceutical industry is one of the most tightly regulated industries. Quite rightly the regulations are there to protect patients and ensure efficacious and thoroughly tested products are developed and brought to market but now pharma companies face new challenges around transparency and building trust. The US is already preparing for the Sunshine Act, which comes into effect in 2013 and will ensure companies disclose interactions and payments to healthcare practitioners. Similarly, the UK has seen the revised UK Bribery Act which came into force in April 2011. Despite the legislation and increased regulatory enforcement designed to prevent corruption and bribery and transform the image of pharma, the perception of the industry remains less than positive.

Other industries that have recently come under similar scrutiny include the media and financial sectors. The current Leveson inquiry is examining journalistic practice and story sourcing and the roles of the media and police in the wake of the phone hacking scandal. The inquiry hopes to investigate the nature of contacts between the press and politicians and the press and the police. It is certainly clear that the regulatory regime for media conduct has fallen short at times but the extent of this failure is yet to be fully determined.

Whilst questions abound of the extent and scope of independent Vs self regulation, the pharma industry is forging ahead with clear and transparent practices and ethics set out and robust frameworks for interactions with healthcare professionals, leading experts and government officials put in place. With the ethics of the British media and financial worlds currently under question, it may be time for other industries to step up to the mark pharma has set?

Google’s quest for world domination, is it only a matter of time?

Thursday, November 17th, 2011

Yesterday saw the launch of Google Music , a download store in a similar mold to Apple’s iconic iTunes. It’s clear that the company is playing catch-up to its biggest rivals, all who have integrated music into their online and mobile products to varying degrees. The company will be the first to admit that they’ve had to scale back original ambitions and despite music partners having already labelled the music service as “unexciting”, we can’t help but give one of the world’s largest companies a pat on the back for trying. It’s hard not to argue that ongoing developments such as these elevate them up the ladder of success and bring Google executives closer to harmonising the tune of “He’s got the whole world in his hands”.

Back in July we blogged on the launch of Google+. We highlighted how it could offer an opportunity to reconsider how we share our lives online and offer the potential to take a different path altogether. Since then the social network has opened up to the masses and only last week rolled out company pages across the social network . To this end, any business, group or entity can create a profile. Sound familiar?

Skepticism aside (for now), we’ve been reassured that the site offers some new “unique features” thereby enticing company presence. Save the Children, BBC News, the Daily Mail (and good old Madge!) are some that have already delved in and among the first to create profiles. In this light, what does this mean for brand’s social media strategies? Do they need to expand and integrate all things Google within their programmes or can they choose to ignore, but at risk of missing an increasingly influential trick?

Over the coming months, it’ll be interesting to see if there’s collective movement across industries from key competitors, such as Facebook, or if marketing leads will allow brands to co-exist and evolve across an increasing number of channels.

Google’s global conquest is well underway but with a proportion of companies (pharma especially) only just getting into the swing of things with pre-existing social networks such as Facebook, are we ready to take on a full-blown affair with +1? Discuss…

Power vs priorities in global pharma

Thursday, November 10th, 2011

Recent IMS data show that emerging markets are expected to see the quickest growth within the pharmaceutical market over the next five years. The increase, which is estimated to show a rise from 18% in 2010 to 28% by 2015, is likely to be driven by greater access to prescription medicines through reforms, blockbuster patent expiries and economic growth in countries such as Brazil, China and Russia. In contrast, European and US spending on pharmaceutical products is set to decline during the same period from 24 per cent to 19 per cent and from 36 per cent to 31 per cent respectively. So, how are the more established markets responding to this impending and seemingly inevitable shift in power?

In the US last week, the FDA announced that it had approved 35 new drugs during the 2011 financial year, which ended on 30 September. The announcement also highlights that the US was the first country to approve 24 of the 35 new drugs and that for all but one of these, an approval decision was issued within the timeframe agreed with the pharmaceutical manufacturer. Dr Janet Woodcock, director of the FDA’s Center for Drug Evaluation and Research, has suggested that the approvals reflect the agency’s flexibility in working with stakeholders and the introduction of the Prescription Drug User Fee Act (PDUFA). Whatever the reason, the upturn is good news for the industry, which has failed to produce many new drugs in recent years despite increases in research spending. However, whether this constitutes a blip or a real turning point obviously remains to be seen.

Across the pond this week, results from the annual Life Sciences Leaders’ Survey show that the industry is concerned about the UK’s position as a centre for global research and development. Since last year’s survey was conducted, the general consensus is that UK competitiveness has deteriorated and the Government could be doing more to help life sciences flourish with key issues cited including the cost of doing business in the UK, NHS reorganisation, future medicines’ pricing systems and the regulatory burden in Europe, as well as the UK. The findings have prompted Stephen Whitehead, chief executive of the ABPI, to say that: “More needs to be done to support pharmaceutical companies and the NHS in creating an environment where innovation thrives…” and “…unnecessary bureaucracy needs to be eliminated so that new treatments can reach patients as quickly as possible.” Significantly, at least half of those surveyed that answered the question on value-based pricing (the system of setting drug prices according to the value medicines provide) said they believed it would reduce market access and lead to the UK falling behind as an early launch market.

Similarly, while a recent report commissioned by the Department of Business, Innovation and Skills has revealed that health and medical sciences are two areas of research where the UK excels (based largely on the number of times the country’s researchers have their work cited in academic journals), it has also highlighted that the UK’s ability to sustain its leadership position is far from inevitable. Those working within the pharmaceutical industry feel that if the UK is to remain at the forefront, investment must continue to be encouraged. In response to this, the ABPI and the NHS are currently collaborating on a new policy paper on innovation and research, which is anticipated before Christmas.

Evidently, interested parties on both sides of the Atlantic are well aware of the predicament they face and have taken steps to try to address this, albeit in differing directions. While it might not be possible to turn back the tide, there is the potential to at least stem it. In the meantime, healthcare communications will need to continue to monitor the evolving situation and adapt its approach accordingly. In the very least, it seems likely that the same or more will be expected for less and ever smarter ways of working will need to be identified, combined with a healthy dose of realism! Despite these challenges, we remain adamant that patient interests should be considered first and foremost, wherever they live!